Your Questions, Answered

  • Chartzy is designed for adults managing care for a loved one. Whether you're a parent, partner, family member, or professional caregiver, Chartzy helps simplify daily coordination and organization.

  • Chartzy allows you to track:

    • Medications
    • Feeding schedules
    • Appointments
    • Respiratory logs
    • Supply change schedules
    • Notes and daily updates
    • Task completion by caregiver

    Everything is organized in one place for easier coordination.

  • Chartzy is free to download and includes a 14-day free trial with full access to all features.

  • When you sign up, you will select either a monthly or yearly subscription plan. You will not be charged during the 14-day trial period.

    If you do not cancel before the trial ends, your selected subscription will automatically begin and be charged through your app store account.

  • Each subscription includes:

    • 2 care profiles
    • 3 caregivers

    Additional profiles and caregivers can be added for $0.99 each per month as separate recurring add-ons.

  • Subscriptions must be canceled through your Apple App Store or Google Play account settings. Chartzy does not manage cancellations directly.

  • Yes. Chartzy is designed with privacy and security in mind. Your information is securely stored and only accessible to authorized caregivers on your account.

  • Yes. You’ll select a subscription plan when signing up. You won’t be charged during the 14-day free trial. If you cancel before the trial ends, you will not be billed.

  • Does my subscription automatically renew?

  • Your App Store or Google Play account will be charged at the end of your 14-day trial unless you cancel before it ends.

  • Yes. Additional profiles and caregivers are recurring monthly add-ons and can be managed through your app store account.

  • Yes. Additional profiles and caregivers are recurring monthly add-ons and can be managed through your app store account.

  • No. Your information is only visible to caregivers you authorize within your account.

  • If you cancel, your access will remain active until the end of your current billing period. After that, your subscription will not renew.