📜 Terms of Use & Privacy Policy

Chartzy – Terms & Conditions

Effective Date: June 12, 2025
Last Updated: August 15, 2025

App Name: Chartzy
Owner: Chartzy LLC
Contact: chartzyteam@yahoo.com
Website: https://chartzy.net

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Chartzy mobile application (“App”), developed and operated by Chartzy LLC (“we,” “us,” “our”). By downloading, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the App.

2. Purpose of the App

Chartzy is a health management tool to help users log and organize health-related data, including:

  • Medication schedules

  • Feeding times and quantities

  • Ventilator use and sprint sessions

  • Medical appointments

  • Custom notes and caregiver activity

Disclaimer: Chartzy is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider before making health decisions.

3. User Eligibility

You must:

  • Be at least 18 years old

  • Have full legal capacity to enter into these Terms

  • Not be barred from using the App under any applicable law

If you are using the App on behalf of another individual (e.g., a child or dependent adult), you must have legal authority to do so.

4. User Accounts & Security

You are responsible for:

  • Providing accurate and complete account information

  • Maintaining confidentiality of your login credentials

  • All activity under your account

We may suspend or delete accounts that violate these Terms.

5. Subscription & Payment Terms

  • Chartzy offers subscription plans (monthly and annual) with prices listed in the App Store / Google Play listing.

  • Subscriptions auto-renew unless canceled at least 24 hours before the renewal date.

  • Cancellation must be made through your device’s app store subscription settings:

    • Apple: Settings → Apple ID → Subscriptions

    • Google: Google Play → Payments & Subscriptions

  • All payments and refunds are handled by the app store provider; Chartzy does not process refunds directly.

  • Free trial periods, if offered, will automatically convert to a paid subscription unless canceled before the trial ends.

6. Data Collection & Privacy

We collect personal, health-related, and device information as described in our Privacy Policy. While we take steps to safeguard your data, Chartzy is not a HIPAA-covered entity and does not guarantee HIPAA compliance. Do not store protected health information unless you consent to this.

7. Caregiver Access & Permissions

You may invite caregivers with limited access to your account. You are responsible for:

  • Managing caregiver permissions appropriately

  • Ensuring shared information complies with applicable privacy laws

  • Revoking access when necessary

Chartzy is not liable for misuse of data by caregivers once access is granted.

8. Prohibited Uses

You agree not to:

  • Use the App for unlawful purposes

  • Attempt to disrupt App operations

  • Share, sell, or sublicense your access

  • Upload malware or harmful code

9. Intellectual Property

All content in the App is owned by Chartzy LLC. You may not reproduce, distribute, or exploit any part of the App without prior written consent.

10. Disclaimers

  • No Medical Advice: The App is for informational purposes only.

  • No Warranty: Provided “as is” without warranties of any kind.

  • User Responsibility: You are solely responsible for any actions taken based on information in the App.

11. Limitation of Liability

To the fullest extent allowed by law, Chartzy LLC is not liable for direct, indirect, incidental, or consequential damages arising from your use of the App.

12. Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the App ends immediately.

13. Modifications to Terms

We may update these Terms at any time. Continued use after updates constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of California, USA. Any disputes will be handled exclusively in the courts of California, USA.

Chartzy – Privacy Policy

Effective Date: June 12, 2025
Last Updated: August 15, 2025

1. Introduction

This Privacy Policy explains how Chartzy LLC ("we," "us," "our") collects, uses, and protects your personal information when you use our mobile application (“App”) and website.

2. Information We Collect

  • Personal Information: Name, email address, caregiver names

  • Health-Related Information: Medication schedules, feeding logs, ventilator data, notes

  • Device Information: Device type, operating system, IP address

  • Usage Data: In-app activity, preferences

3. How We Use Your Information

We use your data to:

  • Provide and improve our services

  • Sync your data across devices

  • Send reminders and notifications

  • Respond to customer support inquiries

  • Comply with legal obligations

4. Data Sharing

We do not sell your data. We only share data:

  • With your consent

  • With service providers who assist in operating the App (under confidentiality agreements)

  • When required by law

5. Data Retention

We retain your data as long as your account is active.
You may request deletion at any time by contacting chartzyteam@yahoo.com.

6. Security

We use encryption and access controls to protect your information. However, no system is 100% secure.

7. HIPAA Statement

Chartzy is not a HIPAA-covered entity and does not guarantee HIPAA compliance. Do not store protected health information unless you consent to this.

8. Children’s Privacy

Chartzy is intended for use by adults managing care for themselves or dependents.
We do not knowingly collect personal data from children under 13 without parental consent.

9. Your Rights

You may:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Request a copy of your data

    Chartzy – End-User License Agreement (EULA)

    Effective Date: June 12, 2025
    Last Updated: August 15, 2025

    1. License Grant

    We grant you a limited, non-exclusive, non-transferable license to download, install, and use the Chartzy App solely for your personal, non-commercial purposes in accordance with this EULA.

    2. Restrictions

    You may not:

    • Copy, modify, or distribute the App

    • Reverse-engineer, decompile, or disassemble the App

    • Rent, lease, or sublicense the App

    3. Ownership

    All rights, title, and interest in the App remain with Chartzy LLC.
    You retain ownership of any data you upload, but grant Chartzy LLC a license to process and store that data solely for the purpose of providing the service.

    4. Subscription & Payment

    If you purchase a subscription, you agree to the pricing, billing cycle, and cancellation terms outlined in our Terms & Conditions.
    All payments are handled by the Apple App Store or Google Play.

    5. No Medical Advice

    The App is not intended to provide medical advice and should not be relied upon as such.

    6. Disclaimer of Warranties

    The App is provided “as is” without warranties of any kind.

    7. Limitation of Liability

    To the fullest extent permitted by law, Chartzy LLC is not liable for any damages resulting from your use of the App.

    8. Termination

    We may terminate your license if you violate this EULA. Upon termination, you must uninstall the App and delete any copies.

    9. Governing Law

    This EULA is governed by the laws of California, USA.

    10. Contact Us

    Chartzy LLC
    📧 chartzyteam@yahoo.com
    🌐 https://chartzy.net