Legal

Privacy Policy

Effective: June 12, 2025 · Last Updated: March 1, 2026

1 Introduction

This Privacy Policy explains how Chartzy LLC ("we," "us," "our") collects, uses, and protects your personal information when you use our mobile application ("App") and website.

2 Information We Collect

Personal Information: Name, email address, caregiver names
Health-Related Information: Medication schedules, feeding logs, ventilator data, notes
Device Information: Device type, operating system, IP address
Usage Data: In-app activity, preferences

3 How We Use Your Information

We use your data to:

Provide and improve our services
Sync your data across devices
Send reminders and notifications
Respond to customer support inquiries
Comply with legal obligations

4 Data Sharing

We do not sell your data. We only share data with your consent, with service providers who assist in operating the App (under confidentiality agreements), or when required by law.

5 Data Retention

We retain your data as long as your account is active. You may request deletion at any time by contacting chartzyteam@yahoo.com.

6 Security

We use encryption and access controls to protect your information. However, no system is 100% secure.

7 HIPAA Statement

⚠️ Chartzy is not a HIPAA-covered entity and does not guarantee HIPAA compliance. Users should not upload protected health information if HIPAA compliance is required for their use case.

8 Children's Privacy

Chartzy is intended for use by adults (18 years or older) managing care for themselves or dependents. We do not knowingly create accounts for individuals under 18. If we become aware that an account has been created by a minor without legal authority, we reserve the right to delete the account.

9 Your Rights

You may:

Access, correct, or delete your data
Withdraw consent at any time
Request a copy of your data

To exercise any of these rights, contact us at chartzyteam@yahoo.com.